Consumer research for brand teams

Turn12 Labs runs fast, original consumer research for brand teams - real buyers, AI-moderated depth interviews, and audits of what AI assistants tell shoppers about your brand.

Book 20 minutes

// decision-grade answers, fast

What we do

Three research methods, used separately or together.

Verified buyers live

Category & brand studies

Quant surveys of verified category buyers: awareness, trial, retention, claim trust, and willingness-to-pay.

Depth interviews live

AI-moderated depth interviews

Follow-up interviews with the same respondents, selected by their survey answers. The why behind the numbers, in days.

AI channel audit live

AI-channel audits

We measure what ChatGPT, Claude, and Gemini tell shoppers about your brand and your competitors - which brands get recommended, hedged, or ignored, and at what quoted prices.

Launches. Claims. Pricing. Competition.

Questions we study

Bring the decision. We bring the evidence.

01

Launches

Who is ready, and what would get them to try?

02

Claims

Which message feels relevant, believable, and worth acting on?

03

Pricing

Where does willingness-to-pay move, and what explains it?

04

Competition

What makes buyers choose you, hesitate, or go elsewhere?

what you get

a recommendation a direct answer to the study question.
the evidence the results and respondent explanations behind it.
a concise readout the recommendation, supporting evidence, and implications.

How an engagement works

Engagement

turn12 run study --question "yours"

Bring the question

A launch, a claim, a price point, or a competitor.

Design the study

We design the study together.

Field to buyers

We field to verified buyers of your category.

Get the recommendation

You get a recommendation with the evidence, fast.

done - recommendation delivered

[ start here ]

Book 20 minutes

Tell us the research question.

Book 20 minutes